Daytrader rated ★ ★ ★ ★ ★ (2/5)

Support answers are hit-or-miss. Once they resolved a ticket quickly, another time it took days and I had to chase them. Consistency would make a big difference

user629 rated ★ ★ ★ ★ ★ (5/5)

Fast deposit, quick settlement, and clear fee messages. I moved money out the same day and the bank transfer arrived on time. Simple, reliable — exactly what I needed to cash out

user628 rated ★ ★ ★ ★ ★ (4/5)

App is decent but the mobile interface feels a bit limited compared to the web. Charts are basic — fine for quick buys, not for deep TA. Still, deposits/withdrawals are predictable

user627 rated ★ ★ ★ ★ ★ (5/5)

I like that it’s Canadian and compliant — that matters to me. The onboarding could be faster but the tradeoff is that I feel my funds are safer here than on some offshore apps.

user626 rated ★ ★ ★ ★ ★ (1/5)

My account got temporarily locked after a routine deposit and it took over a week to get access back. They requested extra verification and the back-and-forth was slow. I eventually got my funds, but the anxiety was real.

user625 rated ★ ★ ★ ★ ★ (3/5)

Platform works but fees are a little steeper compared to global exchanges, especially on smaller trades. If you value speed and local support it’s fine; if you’re trying to shave off every penny you’ll shop around.

user624 rated ★ ★ ★ ★ ★ (5/5)

Customer support actually helped when a deposit didn’t show up. I opened a ticket, they asked for a screenshot, and fixed it within 24 hours, credited the deposit and explained what happened. That kind of responsiveness keeps me using them.

user623 rated ★ ★ ★ ★ ★ (2/5)

In my experience verification dragged on: I uploaded documents twice and it still took around 3–4 days for approval. I get security checks, but I wasn’t warned it would take that long. Frustrating when you want to buy quickly.

user622 rated ★ ★ ★ ★ ★ (4/5)

Good overall. Bought BTC for the first time without headaches. The only gripe: I wish they listed more small altcoins. For mainstream trading it’s reliable though.

user621 rated ★ ★ ★ ★ ★ (5/5)

I started using this platform to move CAD into crypto and honestly it’s been painless. E-transfer deposits clear fast, the UI is clean, and withdrawals to my bank actually arrive same day. For a Canadian on-ramp this gives me peace of mind — regulated, straightforward, no weird surprises.

user544 rated ★ ★ ★ ★ ★ (4/5)

Bitbuy is a solid exchange for Canadian users, but the selection of available coins is too small. I often have to move funds elsewhere to buy the tokens I want. Still, for BTC and ETH, it’s very reliable

user543 rated ★ ★ ★ ★ ★ (3/5)

Good place for beginners, but the Pro Trade interface needs more features to compete with other exchanges

user542 rated ★ ★ ★ ★ ★ (3/5)

I’ve had good trades here, but once my withdrawal took almost three days to process. That’s not ideal

user541 rated ★ ★ ★ ★ ★ (5/5)

This platform is built for Canadian users. I love that I can deposit CAD directly without third-party services. The verification process was smooth, and their security protocols make me confident my funds are in safe hands

user540 rated ★ ★ ★ ★ ★ (5/5)

For someone who isn’t a full-time trader, Bitbuy is perfect. I can buy Bitcoin and Ethereum without getting lost in overly complex trading tools. The site is clean, fast, and customer service actually answers emails

user539 rated ★ ★ ★ ★ ★ (3/5)

No real complaints except that the mobile app is barebones compared to others. Works fine for basic needs

user538 rated ★ ★ ★ ★ ★ (4/5)

Bitbuy is convenient for buying crypto in CAD, but the liquidity on some pairs is lower than I’d like

kim rated ★ ★ ★ ★ ★ (1/5)

The withdrawal fees are ridiculous compared to other exchanges. Won’t be using them again