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<?php header('Content-type: application/json'); $options = erLhcoreClassModelChatConfig::fetch('mobile_options')->data; if (!isset($options['notifications']) || !$options['notifications']) { exit; } $currentUser = erLhcoreClassUser::instance(); if (!$currentUser->isLogged() && !$currentUser->authenticate($_POST['username'],$_POST['password'])) { exit; } $chat = erLhcoreClassModelChat::fetch($Params['user_parameters']['chat_id']); if ( erLhcoreClassChat::hasAccessToRead($chat) ) { // If status is pending change status to active $operatorAccepted = false; $chatDataChanged = false; if ($chat->user_id == 0) { $currentUser = erLhcoreClassUser::instance(); $chat->user_id = $currentUser->getUserID(); $chatDataChanged = true; } // If status is pending change status to active if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT || $chat->status == erLhcoreClassModelChat::STATUS_BOT_CHAT) { $chat->status = erLhcoreClassModelChat::STATUS_ACTIVE_CHAT; if ($chat->wait_time == 0) { $chat->wait_time = time() - ($chat->pnd_time > 0 ? $chat->pnd_time : $chat->time); } $chat->user_id = $currentUser->getUserID(); $operatorAccepted = true; $chatDataChanged = true; } if ($chat->support_informed == 0 || $chat->has_unread_messages == 1 || $chat->unread_messages_informed == 1) { $chatDataChanged = true; } // Check does chat transfer record exists if operator opened chat directly if ($chat->transfer_uid > 0) { erLhcoreClassTransfer::handleTransferredChatOpen($chat, $currentUser->getUserID(), erLhcoreClassModelTransfer::SCOPE_CHAT, $operatorAccepted); } $chat->support_informed = 1; $chat->has_unread_messages = 0; $chat->unread_messages_informed = 0; erLhcoreClassChat::getSession()->update($chat); $ownerString = 'No data'; $user = $chat->getChatOwner(); if ($user !== false) { $ownerString = $user->name.' '.$user->surname; } echo json_encode(array('operator' => (string)$currentUser->getUserData(true)->name_support,'error' => false, 'canned_messages' => [], 'chat' => $chat, 'ownerstring' => $ownerString)); flush(); session_write_close(); if ( function_exists('fastcgi_finish_request') ) { fastcgi_finish_request(); }; if ($chatDataChanged == true) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.data_changed',array('chat' => & $chat,'user' => $currentUser)); } if ($operatorAccepted == true) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.accept',array('chat' => & $chat,'user' => $currentUser)); erLhcoreClassChat::updateActiveChats($chat->user_id); erLhcoreClassChatWorkflow::presendCannedMsg($chat); $options = $chat->department->inform_options_array; erLhcoreClassChatWorkflow::chatAcceptedWorkflow(array('department' => $chat->department,'options' => $options),$chat); }; } else { echo json_encode(array('error' => true,'error_string' => 'You do not have permission to read this chat!')); } exit; ?>
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